Contact Us
Need to contact NFL Sportsbooks? This page explains what our editorial team can help with, what we can't, and where to go for problems with a sportsbook account. Details were last checked on Sep 29, 2026.
Disclosure: NFL Sportsbooks may earn a commission if you sign up with a sportsbook through links on this site. Commission does not decide rankings, and it has no bearing on how we handle messages sent to us.
What we can help with
We are an independent comparison and review site. We are not a sportsbook, and we do not hold, process or handle any customer's funds. You can reach us about:
- Corrections: an offer, rollover condition, payment method or other detail on our pages that looks outdated or wrong.
- Feedback on our reviews: a sportsbook you think we rated unfairly, or a factor we should weigh more heavily.
- Reader experiences: reports about a sportsbook's payouts, verification or support. We treat these as leads to research, not as confirmed facts.
- Partnership or media questions: general inquiries about working with the site.
- Site issues: a broken link, a page that won't load on your phone, or unclear wording.
What we can't do
We can't open, close or unlock a sportsbook account, and we can't release a pending withdrawal or settle a bet dispute. Those decisions belong to the operator. We also can't give personal betting advice, and we don't offer picks or predictions.
If your question is about tax or the legal status of betting where you live, please consult a qualified professional or your state's gaming regulator. Our pages are general information, not legal or tax advice.
Having a problem with a sportsbook?
Work through these steps first. They usually resolve things faster than writing to a third party.
- Contact the sportsbook's own customer support through live chat, email or phone, and keep a record of the date, time and any reference number.
- Check the terms that apply to your offer or withdrawal, including rollover requirements, payout limits and identity verification (KYC) rules.
- Have your ID and proof of address ready. Verification delays are a common reason payouts take longer than expected.
- If you paid by card, your card issuer can explain what options exist for disputed transactions.
- If you're still stuck, tell us. We may look into it and update our review if the evidence supports it.
The sportsbooks on this site, including Lucky Rebel, Bovada, BetOnline and BetNow, are offshore-style operators rather than state-licensed US sportsbooks. That means state consumer protections for licensed operators may not apply, and there is added risk that a payout could be delayed or not made. Read the operator's terms carefully and only wager money you can afford to lose. You can read how we evaluate them on our About Us page and in the Terms and Conditions.
What to include in your message
A clear message gets a clearer answer. Please include:
- The page address or the name of the sportsbook you're writing about.
- The specific detail in question, such as an offer amount or a rollover condition, and where you saw it.
- The date you noticed it, since promotions and terms change.
- Any screenshot or written terms that support your point.
Please never send passwords, full card numbers, government ID numbers or other sensitive personal data. We will never ask for them.
How we handle what you send
We read every message about accuracy. When a correction checks out against the operator's published terms, we update the page and change the date shown at the top. We don't promise a set reply time, and we can't respond to every general comment individually. Messages that ask us to change a ranking in exchange for payment are declined.
If betting is causing you stress
Betting is entertainment, not income, and it always carries a risk of loss. You must be of legal age to wager, which is 21 in most US states, and eligibility depends on where you live. If gambling is causing you or someone close to you harm, help is available. In the US, the National Problem Gambling Helpline offers free, confidential support by call, text or chat at 1-800-GAMBLER. Our Responsible Gambling page lists tools such as deposit limits, time-outs and self-exclusion.
Quick reference: where to go
| Your issue | Best first step |
|---|---|
| Outdated offer or wrong detail on our site | Contact us with the page and the detail |
| Delayed withdrawal or locked account | The sportsbook's own support team |
| Disagreement with a review or rating | Contact us with your reasoning |
| Legal or tax question | A qualified professional or your state regulator |
| Gambling harming you or a family member | 1-800-GAMBLER or our responsible gambling page |
Thank you for helping us keep NFL Sportsbooks accurate and useful.